Effective
Date: November 1, 2024
Introduction
Hidenwood & Hiden Place Apartment Communities respects your privacy and is committed to protecting it through our compliance
with this Privacy Policy.
This Privacy Policy describes the types of
information we collect from you or that you may provide to us when you use our
website, products, and services (collectively, the “Sites”), our practices for
collecting, using, maintaining, protecting, and disclosing that information and
the choices you can make about the way in which your information is collected
and used when you use our Sites.
This Privacy
Policy applies to information we collect
when you use our Sites; information you provide when you
use our Sites; information you provide to us if we contact you by other means,
such as telephone, text message and/or email; and information we collect when
you interact with our advertising and applications on third party websites, if
those applications and advertising include links to the Policy.
Please read this Privacy Policy
carefully to understand our policies and practices regarding your information
and how we will treat it. If you do not agree with our policies and practices,
your choice is not to use our Sites. By accessing or using our Sites, you agree
to this Privacy Policy. This Privacy Policy may change from time to time (see
Changes to This Privacy Policy below).
Information We Collect About You And How We Collect It
We collect several types of
information from and about users of our Sites.
Information
you choose to provide to us.
Information you provide to us by completing a leasing form on our
Sites. This includes information by
which you may be personally identified, such as your first and last name, phone
number, email address (personally identifiable information), move-in date,
number of occupants and pets.
Information that you choose to provide to us over the phone if you
contact us at one of the phone numbers listed on our Sites.
Information that you provide to us if you apply to lease one of
our apartments, which includes in addition to the personally identifiable
information listed above, your SSN or ITIN, income, credit information, employment
information, vehicle information, and bank information. In addition, you will
be asked to provide the name, date of birth and relationship of additional
occupants.
Information we collect through automatic data
collection technologies.
As you navigate through and interact with
our Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing
actions and patterns, including:
·
your IP
address, the type of browser and operating system used;
·
date and
time you access our Sites and pages you visit, and if you linked from or to
another website, the address of that website; and
·
your ISP or
mobile carrier, and the type of handheld or mobile device that you used.
The
information we collect automatically helps us to improve our Sites and to
deliver a better and more personalized service, including by enabling us to: estimate
our audience size and usage patterns; store information about your preferences,
allowing us to customize our Sites according to your individual interests; speed up
your searches; and recognize you when you return to our Sites.
Data Technologies. The
technologies we use for this automatic data collection may include:
- Cookies (or
browser cookies). A cookie is a small file placed on the hard drive of
your computer. You may refuse to accept browser cookies by activating the
appropriate setting on your browser.
Each browser is a little different, so look at your browser Help menu to
learn the correct way to modify your cookies. However, if you
select this setting, you may be unable to access certain parts of our Sites.
Unless you have adjusted your browser setting so that it will refuse
cookies, our system will issue cookies when you direct your browser to our
Sites.
- Flash Cookies.
Certain features of our Sites may use local stored objects (or Flash
cookies) to collect and store information about your preferences and
navigation to, from, and on our Sites. Flash cookies are not managed by
the same browser settings as are used for browser cookies.
Google
Analytics. In addition to using cookies and
related technologies as described above, we use Google Analytics to help us
understand how our customers use our Sites. You can opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout.
Google
Adwords. We also use third party vendor
re-marketing tracking cookies, including the Google Adwords tracking cookie.
This means we will continue to show ads to you across the internet. As always
we respect your privacy and are not collecting any identifiable information
through the use of Google’s or any other third party remarketing system. If you don’t want to
see our ads, you can opt-out of interest-based
advertising here http://optout.networkadvertising.org/.
Do-Not-Track Signals
Some browsers incorporate a “Do Not Track”
(“DNT”) feature that, when turned on, signals to websites with which they
communicate that you do not want to be tracked. Because there is not yet
an accepted standard for how to respond to a DNT signal, we do not currently
respond to DNT signals on this Sites.
How We Use Your Information
We use
information that we collect about you or that you provide to us, including any
personally identifiable information:
- To contact you
about our products and services that may be of interest to you.
- To manage our
relationship with you, such as asking you to take a survey or provide
feedback on our services. This is necessary to keep our records up-to-date
and to study how our customers use our services so that we can develop and
improve our business.
- To carry out our
obligations and enforce our rights arising from any contracts entered into
between you and us, including billing and collection.
- To notify you
about changes to our services or new services we offer.
- To administer and
protect our business and our Sites, including data analysis, testing,
system maintenance, support, reporting and hosting of data.
- For any
other purposes with your consent.
Disclosure of Your Information
We may
disclose information that we collect about you or that you provide us,
including any personally identifiable information, as described in this Privacy Policy:
To contractors, service providers, and other third parties we use to
support our business and who are bound by contractual obligations to keep
personal information confidential and use it only for the purposes for which we
disclose it to them. These third parties may include companies that process
credit card information, manage our email or texting campaign, provide credit
and criminal screening, analyze data, and provide search results and links.
- In connection with a
reorganization, merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of our business for the purpose of
evaluating and/or performing the proposed transaction (including in
connection with any bankruptcy or similar proceedings). In the event the
transaction does not go through, we will require, by contract, the other
party or parties to the transaction not to use or disclose your personally
identifiable information in any manner whatsoever for any purpose, and to
return or destroy such personally identifiable information.
- To
unaffiliated third parties when we believe its release is appropriate to
comply with the law, enforce or apply our Terms
and Conditions and
other agreements, or protect the rights, property or safety of our company, our users or others.
This includes exchanging information with other unaffiliated third parties
in connection with fraud protection and credit risk reduction.
- To comply with a
legal process, such as a court order, subpoena, search warrant, or law
enforcement request.
- If you chose to
provide testimonial information about our products and services, any information
that you submit will be visible to and may be read, collected or used by
others who use our Sites. We are not responsible for any information,
including personally identifiable information, you choose to provide in
such testimonials.
We may
disclose without restriction aggregated information about our users and
information that does not identify an individual.
Data Security
We have in place what we believe to be reasonable physical,
electronic and managerial procedures to safeguard and help prevent unauthorized
access of, maintain data security for and correctly use the personal
information you have provided. However, while such efforts are intended to
ensure the confidentiality of your personal information available to us as a
result of your use of our services, we cannot and do not warrant or guarantee
the absolute safety and security of your personal information.
Special Note for Parents
Our Sites are
intended for a general audience and were not designed for children.
Changes to This
Privacy Policy
We reserve the right
to make changes to our Privacy Policy from time to time for any reason. Such
changes, modifications, additions or deletions shall be effective immediately
upon posting, unless otherwise indicated. In the event of any changes to this Privacy Policy that
materially impact your rights or obligations, we will notify you by posting a
notice on our Sites. We encourage you to periodically check back and review
this Privacy Policy so that you always will know what information we collect,
how we use it and to whom we disclose it.
Questions
If you have any
questions, please contact us at (757) 627-8611.